Shipping policy

Shipping Policy
Thank you for shopping with Wipmax.
We currently ship within Australia only.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
During busy periods or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times within Australia:
  • Metro areas: 2–6 business days
  • Regional areas: 4–10 business days
Delivery times may vary depending on your location and courier services.
Shipping Rates
Shipping costs are calculated at checkout based on your order size and delivery location.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information where available.
Delivery Information
Please ensure your shipping address is correct before placing your order. Wipmax is not responsible for delays or lost parcels caused by incorrect shipping details.
If a parcel is returned to us due to an incorrect or incomplete address, additional shipping fees may apply for re-delivery.
Authority to Leave
By placing an order, you authorize the courier to leave the parcel in a safe place if no one is available to receive it, unless otherwise requested.
Damaged or Missing Items
If your order arrives damaged or if items are missing, please contact us within 48 hours of delivery with photos and order details so we can assist you promptly.
Contact Us
For any shipping enquiries, please contact:
Wipmax
Email: info@wipmax.com.au